Privacy Policy for Meta ATS

Effective Date: October 18, 2024

At Meta ATS, we are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines the types of information we collect, how we use it, who we share it with, and the rights you have regarding your personal data. This policy applies to all users across Europe (GDPR), the USA (CCPA), Canada (PIPEDA), Nigeria (NDPR), and other jurisdictions where we operate.

By using Meta ATS, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, physical address, date of birth, and other contact details.
  • Professional Information: Your qualifications, work experience, skills, education, certifications, resume/CV, portfolio items, work samples, professional references, and employment preferences.
  • Account Information: Username, password (encrypted), profile photo, and account preferences.
  • Employment and Hiring Data: Job applications, interview notes, hiring decisions, salary expectations, and employment history.
  • Technical Information: IP addresses, browser types, device information, operating system, and other technology on the devices you use to access Meta ATS.
  • Usage Information: How you use our platform, including pages visited, features used, search queries, job applications submitted, profile views, and interactions with other users.
  • Communication Data: Messages sent through our platform, customer support inquiries, and feedback.
  • Payment Information: Billing details and transaction history (payment card information is processed by third-party payment processors).

2. How We Use Your Information

We use your information for the following purposes:

  • Platform Operation: To provide, operate, maintain, and improve Meta ATS services and features.
  • Profile and Job Matching: To display your profile to potential employers and match you with relevant job opportunities.
  • Communication: To communicate with you about your account, job opportunities, platform updates, and respond to customer service inquiries.
  • Marketing: To send promotional materials, newsletters, and updates about our services (you can opt-out at any time).
  • Analytics and Research: To analyze platform usage, conduct research, and improve user experience.
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, and abuse.
  • Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights.
  • Personalization: To personalize your experience and provide relevant content and recommendations.

Legal Basis for Processing (GDPR): We process your personal data based on: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, and (4) our legitimate interests in operating and improving the platform.

3. Sharing Your Information

We may share your information with:

  • Employers and Recruiters: When you apply for jobs or make your profile visible, employers and recruiters can view your profile information, work samples, and application materials.
  • Service Providers: Third-party vendors who assist in delivering Meta ATS services, including hosting, analytics, payment processing, email delivery, and customer support.
  • Professional References: With your consent, we may contact references you provide to verify your professional background.
  • Legal Authorities: Law enforcement or government agencies if required by law, court order, or to protect our rights, safety, and security.
  • Business Transfers: In the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Meta ATS's assets.
  • With Your Consent: We may share your information with other third parties when you provide explicit consent.

We do not sell your personal information to third parties. We require all third-party service providers to respect the security of your personal data and process it in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. This helps us:

  • Remember your login information and preferences
  • Analyze platform usage and performance
  • Personalize content and advertisements
  • Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Active accounts: Data retained while account is active
  • Deleted accounts: Most data deleted within 30 days, some retained for legal compliance
  • Application records: Retained for up to 2 years for employers' records
  • Financial records: Retained for up to 7 years for tax and accounting purposes

You can request deletion of your data by contacting us, subject to certain legal and contractual obligations.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to your personal information and obtain a copy of the data we hold about you.
  • Correction: You can update or correct inaccurate or incomplete information through your account settings or by contacting us.
  • Deletion (Right to be Forgotten): You can request the deletion of your personal information, subject to certain legal exceptions.
  • Objection and Restriction: You can object to processing or ask us to restrict processing of your personal information for specific purposes.
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format and transfer it to another service.
  • Consent Withdrawal: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the unsubscribe link in emails or updating your preferences.
  • Do Not Sell My Personal Information (CCPA): We do not sell personal information. California residents can request information about data sharing practices.

To exercise any of these rights, please contact us at hello@metaats.co.uk. We will respond to your request within 30 days (or as required by applicable law).

7. International Transfers

We may transfer, store, and process your information in countries other than your own. When we transfer data internationally, we ensure that transfers of personal information are subject to appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by relevant data protection authorities
  • Your explicit consent for specific transfers
  • Other legally approved transfer mechanisms

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and destruction, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please notify us immediately if you suspect any unauthorized access to your account.

9. Third-Party Services

Our platform may contain links to third-party websites, services, or integrations (e.g., social media, payment processors, analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Meta ATS services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

12. Your California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at hello@metaats.co.uk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new effective date
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our platform

Your continued use of Meta ATS after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer (DPO) at dpo@metaats.co.uk.

15. Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your data rights, please contact us at:

Email: hello@metaats.co.uk
Data Protection Officer: dpo@metaats.co.uk
Website: www.metaats.co.uk
Response Time: We aim to respond to all inquiries within 30 days